Are there any technological prerequisites to use Expert Chat? If you're struggling to use our chat Device, you could must update your browser/network configuration, specifics are available in SAP Information Foundation Report 2392095.
Observe: Support requests are supposed for regime duties within your cloud products and solutions, that happen to be unrelated to sudden provider delays or disruptions.
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Log in to get support on your SAP merchandise as a result of SAP for Me, and accessibility alerts, metrics, and insights about your product or service portfolio all in one location.
Achieve insights into how this ERP-centric tactic guarantees traceable and auditable carbon knowledge while delivering real-time environmental and monetary impression Assessment to enable smarter enterprise selections.
In the core of each thriving IT department is often a perseverance to providing leading-notch services to finish-buyers. But accomplishing this involves far more than just dedication; it requires the appropriate equipment.
In case the support engineer is not able to answer my issue throughout the chat session, will I would like to begin the situation submission system once again? No, Should the support engineer is not able to take care of your problem at enough time, they may proceed the case submission system for you personally.
The new SAP Services and Support e-book points out SAP's choices in a transparent, comprehensible way and addresses differences amongst the necessities of recent customers and professional customers.
The SAP Enterprise Support portfolio will let you website rework, adopt, integrate and increase your SAP remedies with targeted articles made to reach enterprise outcomes.
SAP Ariba cloud well being which identifies and resolves difficulties that influence the tip consumer experience just before These are described by our prospects.
Obtain insights into how this ERP-centric strategy guarantees traceable and auditable carbon information while delivering actual-time environmental and monetary effects Investigation to permit smarter company conclusions.
Patches are code-corrections for a certain Edition of an SAP merchandise. Support packages are a collection of a number of patches. Finally, support offer stacks are a collection of support offers.
How can you prepare for a session? A nicely-documented circumstance better facilitates its processing and cuts down forwards and backwards interactions. That will help from the preparation on the session, make sure to supply:
SAP is not going to raise fees for existing SAP Business Support contracts through the Original period 1 and first renewal read more period of time two.three After the contract is out with the Original value lock SAP may improve the support selling price by CPI on yearly basis, issue to agreement terms.